POSTAGE

Postage is standard of £6.99 per case of wine or beer

Free Delivery on orders over £100.00

UK Deliveries will be dispatched within 2-5 days providing they are in stock. At busy times, however, this may take longer due to circumstances beyond our control.

METHODS OF PAYMENT

Payment can be made by any of the following methods:

Paypal or Worldpay.

Currency used on website: British Pound Sterling (GBP) £.

DELIVERY DETAILS

Our aim is to despatch products with standard delivery within 48-72 hours of receiving your order, subject to stock availability. This means that you should receive your order within one week if despatched to a UK address.

For deliveries outside the UK please contact us via email office@yorkshireheart.com for prices and delivery times

All orders will be despatched to these conditions but we will not be liable for any loss caused to you by late delivery.

CANCELLATION AND RETURNS POLICY

If you wish to cancel your order:

(a) If you need to you can notify us by email to office@yorkshireheart.com  we have dispatched the goods to you; or

(b) where goods have already been dispatched to you, by returning goods to us in accordance with clause below.

You can return goods you have ordered from us for any reason at any time within 14 days of receipt for a full refund or exchange. The costs of returning goods to us shall be borne by you.

Upon receipt of the goods we will give you a full refund of the amount paid for the product(s) or an exchange credit/gift certificate as required.

The rights to return the goods to us as referred to in clause above will not apply in the following circumstances: –

in the event that the product has been used

in the case of software, audio or visual products, where the packaging has been unsealed to any products that we have made or customised specifically for you to any products that by their nature have a limited lifespan, such as fresh food

The provisions of this clause do not affect your statutory rights.

LICENCE

You are permitted to print and download extracts from this Website for your own use on the following basis:

(a) no documents or related graphics on this Website are modified in any way;

(b) no graphics on this Website are used separately from accompanying text; and

(c) any of our copyright and trade mark notices and this permission notice appear in all copies.

Unless otherwise stated, the copyright and other intellectual property rights in all material on this Website (including without limitation photographs and graphical images) are owned by us or our licensors. For the purposes of these terms and conditions, any use of extracts from this Website other than in accordance with clause above for any purpose is prohibited. If you breach any of the terms in these terms and conditions, your permission to use this Website automatically terminates and you must immediately destroy any downloaded or printed extracts from this Website.